Job Description

LOOKING FOR A CROSS TRAINED BARTENDER & BOH & FOH KITCHEN & GUEST SERVICES HOUR VARY. ABLE TO WORK IN HIGH VOLUME AREAS

*** PREVIOUS EXPERIENCE IS A MUST****

Position Summary   

Bartenders are high-energy team players who will mix and serve alcoholic beverages based on customer requests, making suggestions based on the customer’s tastes and preferences. Bartenders will create a positive atmosphere and provide excellent customer service. Bartenders have an extensive knowledge of drinks which they use to make recommendations and prepare drinks. 

OUR MISSION:  To Promote Goodwill through Product, Service, Principle and People. 

OUR PROMISE:  To Serve the Best Pizza and Make Your Day a Little Better 

OUR VALUES: I LOVE FOOD

• Integrity 
• Loving 
• Fun 
• Of service 
• Open minded 
• Disciplined 

Job duties and responsibilities  

• Perform proper bar procedure, etiquette, and recipes.
• Mix, garnish, and serve beverages and food to customers. 
• Check inventory and restock alcohol, mixers, and garnishes as needed. 
• Help customers choose menu items or guide them through drink options. 
• Handle customer complaints, requests, and questions on food and beverage served in store. 
• Verify age of customers by checking identification documents. 
• Maintain familiar relationships with the customers to drive repeated business. 
• Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to customers, balancing the cash register. 
• Complete assigned cleaning duties to ensure the bar and front of house are clean and well maintained. 
• Ensure tables are cleaned and clear of leftover food and drinks after customers have left.
• Interacts with and listens to customers attentively and enthusiastically. 
• Displays caring and empathy for customers and follows correct steps when resolving complaints. 
• Contributes to the team morale by displaying enthusiasm and commitment by word and action. 
• Ensures customers receive their orders accurately and timely. 
• Understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department. 

Minimum requirements  

Physical Requirements 

• Must be able to perform the essential functions of this position safely while meeting productivity standards 
• Able to stand and/or walk entire shift 
• Able to lift up to 50 pounds occasionally 
• Occasional bending and twisting 
• Must be at least 21 years of age 

Education 

• Basic Math and Reading Skills necessary 

Work Experience 

• Knowledge of mixology for traditional and creative cocktails. 
• Previous experience in a hospitality or food and beverage position. 
• Knowledge of applicable state laws and regulations 

Donatos is an Equal Opportunity/ Affirmative Action Employer:

We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

The two Donatos locations inside of John Glenn Columbus International Airport are owned and operated by Robert E. Lee III, Principal of Touchstone Hospitality IV, an African American owned company. With over 35 years of experience in the hospitality industry, Robert is a mentor and coach to his employees and is passionate about delivering an exceptional customer experience with a spirit of hospitality and excellence.

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