Job Description
Job Description
Insight Global is seeking a Remote Outbound Enrollment Representative for a client that is one of the largest telehealth network of registered dietitians in the country.
The goal of this company is to help people make healthier changes to their lifestyle by meeting with a Registered Dietitian virtually. This is a free benefit through their specific insurance and your role will be to call eligible candidates to educate them on the client's services and the value of meeting with a Registered Dietitian from the comfort of their home. You will then help schedule their first initial consultation with one of the client's Registered Dietitian's and get them excited about starting this journey.
You will have weekly appointment scheduling quotas you will be required to hit, so this person needs to be comfortable working daily in a high-volume calling environment.
You are the first point of contact that most people will have, so your ability to connect with people is crucial!
The main responsibilities include:
* Make high volume outbound calls to potential new members and explain the benefits of utilizing this free benefit through their insurance (an average of 100+ calls per day)
* Follow a call script without sounding like you are reading off of it- making it sound like your own and be engaging on the phone
* Hit the daily goal of getting 10-14+ new members signed up per day
* Address any questions or concerns that members may have about tele-nutrition, and escalate any issues to the team leader, as needed
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
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Skills and Requirements
All candidates must have reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher (no Chromebooks allowed)
Experience in a high-volume outbound calling role with the ability to make 100+ calls a day without getting burned out
Excellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds
Ability to work independently but efficiently from home with the willingness to adapt- this is a start-up environment, and things are constantly changing! Bilingual in English AND Spanish
Experience with AWS ConnectPath and or any Automatic Dialing System
Proficient in Google Suite applications
Previous experience working in healthcare or a strong passion for health and wellness null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
Job Tags
Remote work,