Work From Home Customer Service Professional Job at PNKSLP LLC, Remote

RjBPU2FKanhheTVXSGx4YU9TNW1nc1RYU0E9PQ==
  • PNKSLP LLC
  • Remote

Job Description

About the Call Center Representative Position

We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities

  • Manage large amounts of inbound and outbound calls with efficiency and courtesy

  • Follow conversation prompts and scripts when handling different topics

  • Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by going the extra mile when you can

  • Keep accessible, comprehensive records of all conversations in our call center database

  • Attend educational seminars to improve knowledge and performance level

  • Meet or exceed personal/team qualitative and quantitative targets

Call Center Representative Requirements

  • Previous experience in a customer support role

  • Proven track record of over-achievement on quotas

  • Strong phone and verbal communication skills, plus active listening skills

  • Comfortability with CRM systems and best practices

  • Empathetic customer focus, flexibility to manage many different personality types

  • Ability to multi-task, set priorities, and manage time effectively

  • High school diploma or equivalent

Job Tags

Remote job, Full time, Part time, Work from home, Currently hiring,

Similar Jobs

Athletes Global Corporation

STEM Instructor Job at Athletes Global Corporation

 ...Job Title: STEM Instructor Robotics Location: Agapeland Christian Academy Bakersfield, CA Schedule: Thursdays & Fridays, 2:...  ...structured, engaging robotics projects that introduce students to basic coding, engineering, and problem-solving concepts. The ideal... 

The Walt Disney Company

QA Analyst Job at The Walt Disney Company

 ...level with our products.+ Test and verify quality of software and internal tools.**What We're Looking For**+ 2+ years experience as a QA Analyst / Game Tester in the game industry or related field+ Ability to follow rigorous quality assurance processes.+ Thorough... 

Matan Dog Training

Professional Dog Trainer Job at Matan Dog Training

 ...handling, care, and training techniques. Maintain accurate records of each dog's training progress and any behavioral issues. Assist with heavy lifting when necessary, such as moving equipment or large dog crates. Collaborate with veterinary professionals when... 

AdeIphi MedicaI Staffing

Cardiologist #82189 Job at AdeIphi MedicaI Staffing

Job Quick Facts: ~ Specialty: Cardiology ~ Job Type: Locum Tenens ~ Facility Location: Topeka, KS ~ Service Setting: Inpatient/Outpatient ~ Reason For Coverage: Supplemental ~ Coverage Period: Oct 31, 2025 - Ongoing ~ Coverage Type: Clinical + Call ~ Shifts...

Dean Vesling and Associates

Heavy Equipment Operator Job at Dean Vesling and Associates

 ...DVA Consulting has immediate openings for a Heavy Equipment Operator/Demonstrator. The pay is $38 hr plus Benefits. This is a Mon-Fri 1st shift position. Come work for a Global leader in Heavy Equipment Design and Manufacturing. This position is in Edwards, IL. Summary...